Welcome to Mom's, Mathri! We are dedicated to providing you with a flawless purchasing experience. Here's everything you should know about our shipping policy.
Processing Time:
- All orders are processed within 0-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- Please note that delivery times are estimates and may vary depending on your location and shipping carrier delays, which are beyond our control.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided or directly on the carrier's website.
Shipping Restrictions:
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries. Please check with our customer service team for any specific restrictions.
Lost or Damaged Packages:
- We are not liable for lost or damaged packages due to shipping carrier errors. However, if your package is lost or damaged during transit, please contact us at momsmathriofficial@gmail.com on same day of the estimated delivery date, and we will work with the carrier to resolve the issue.
Contact Us
If you have any questions or concerns about your order or shipping, please contact our customer service team at momsmathriofficial@gmail.com.
Thank you for shopping with Mom's Mathrii! We appreciate your business and look forward to serving you again.