Cancellation Policy for Mom's Mathri

  1. Eligibility for Cancellation:

    • Orders can be canceled within 24 hours after the order is placed.
    • Orders cannot be canceled once they have been processed or shipped.

  2. How to Cancel an Order:

    • To cancel an order, customers must contact our customer support team via momsmathriofficial@gmail.com with their order number and reason for cancellation.
    • Alternatively, customers can use the "Cancel Order" feature in their account dashboard.

  3. Refunds and Credits:

    • If an order is canceled within the eligible time frame, a full refund will be issued to the original payment method within [Y] business days.
    • For orders canceled after the eligible time frame, no refund will be provided. However, store credit may be issued at our discretion.
    • Shipping charges are non-refundable once the order has been shipped.

  4. Non-Cancellable Items:

    • Certain items, such as personalized products, digital downloads, and perishable goods, are not eligible for cancellation once the order is placed.
    • Items marked as “Final Sale” cannot be canceled or returned.
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  5. Customer Responsibility:

    • Customers are responsible for providing accurate order information. We are not liable for any loss or delay caused by incorrect information provided during the checkout process.

  6. Policy Updates:

    • We reserve the right to modify this cancellation policy at any time. Changes will be posted on this page, and it is the customer's responsibility to review this policy periodically.

Contact Us:
If you have any questions or need further assistance, please contact us at: momsmathriofficial@gmail.com